Terms and Conditions

General
This website is operated by EcoFarm Aotearoa. By using this website or placing an order, you agree to the following terms and conditions.

EcoFarm Aotearoa reserves the right to update these terms at any time.

Product Information
Product descriptions and recommendations are provided in good faith based on experience and available information. However, soil conditions, climate, and management practices vary widely.

Customers are responsible for ensuring products are suitable for their intended use.

Orders and Pricing
All prices are listed in New Zealand dollars unless stated otherwise.

Orders must be paid in full before they are processed. EcoFarm Aotearoa reserves the right to cancel or decline orders where pricing errors or product availability issues occur.

Prices and product availability may change without notice.

Freight and Delivery
Shipping, freight, and collection arrangements are governed by our Shipping and Collection Policy.

Product Use
Products must be used appropriately and according to any guidance provided. EcoFarm Aotearoa is not responsible for losses or outcomes resulting from incorrect use, environmental conditions, or factors outside our control.

Returns
Due to the nature of agricultural products, returns are generally not accepted unless goods are faulty or supplied incorrectly.

If there is an issue with your order, please contact us as soon as possible.

Website Content
All website content, including images and product descriptions, remains the property of EcoFarm Aotearoa unless otherwise stated.